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Terms and conditions

Payments

  • Payment is done eighter through our bookingsystem online, or by card at our meeting point for the activity.

  • We accept creditcards

General conditions

  • Kvik Guiding reserves the right to change location or cancel activity due to weather conditions or other unforseen challenges.

  • Activities can be cancelled if there are not enough particpants.

  • If Kvik Guiding cancels an activity due to any of the reasons listed above, your fee will be 100% refunded.

Cancelled booking /changed booking

  • Cancelling is free, up to 7 days before the activity takes place.

  • Cancelling 2 days before activity, leaves 50% refund.

  • Full cancelling less then 24 hours before acticity is not refunded.

  • Small adjustments in participants can be made up to 24 hours before activity takes place.

  • No-show leaves no refund.

Risk / responebility

  • It's your responsibility to get to know our terms and conditions before you book an activity with Kvik Guiding.

  • It's your responsebility to let us know beforehand if there is any physical challenges we should be aweare of. You are also reaponsible for judging your ability to join the activity.

  • We are pesponsible for your safety and wellbeeing on all our activities. We must ask that you follow the recommandations given by your guide/instructor.

  • We do not accept any economical claims due to injury on our activities, unless it's due to direct irrisponsible acts of our guides/instructors.

Ensurance

  • Our ensurance does not cover single guests on our activeties.

  • It's your responsebility to make sure your travel-ensurance covers illness or other reasons for no-show.

Handeling personal information

  • We only gather personal data about you for information about the activity ahead. We don't save sensetive information, and we delete all email correspondance after the activity has been done.

  • We use secure paymentmethods on our webpage and our cardreaders are EU-approved.


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